Donna is a Joint Owner/Director at Carpenters Group one of the UK’s leading providers of insurance and legal services. We work in partnership with insurers, brokers and MGAs to deliver a variety of outsourced claims.
Donna is a lawyer and an experienced public speaker who writes industry articles on fraud, reform and matters that impact the insurance/legal market.
Donna received the Outstanding Achievement award at the 2014 Personal Injury Awards for her work in setting up AskCUEPI and in September 2018 jointly won the Insurance Post Magazine’s Social Media Influencer Award.
She won the ‘Outstanding Charity Support’ Award 2021 at the Liverpool Echo Regional Business Awards for her charity work during the pandemic. Carpenters Group won the ‘Outstanding CSR Award’ at the YM Liverpool Property and Business Awards in 2022.
Donna was named on the Insurance Business UK’s ‘Elite Women’ List 2023 and was one of 13 UK people on their 2023 Global 100 list! Donna was shortlisted in the ‘Person with Purpose’ category at the Northern Power Women Awards 2023 and was awarded the Outstanding Achievement of the Year Award 2023 at the Modern Claims Awards. Donna was also named on the Insurance Post Power List for 2023.
Donna is on the editorial Board of Modern Insurance Magazine and Chairs the Insurance Times Fraud Charter group. She is an Ambassador for Fans Supporting Foodbanks, a Football for Change Champion and mentors for the Girls Network and The Insurance Breakfast Club.
Donna has twin ‘men’ and in her spare time she enjoys Pilates and social media!