Best Customer App

DriveScore
Endsleigh Insurance
Peachy

Gold: DriveScore
Citation: The winning app provides ease of use from the customer perspective and changes consumer behaviour for the better while netting impressive user-ratings and reducing risks for insurers.

Best Insurer via Software House eTrading Platform

AIG
QBE
Zurich

Gold: QBE
Citation: An impressive and detailed presentation that conveyed the importance placed on people – whether it be through broker interaction or investment in the QBE team to provide the best level of service. A people-driven business with technology acting as a tool rather than the number one priority.

Best Use of AI

Aviva and Acturis
Fuelled
HF (HOLT)
LCP
Peppercorn
SBS

Gold: Aviva and Acturis
Citation: The judges were blown away by this impressive commercial lines proposition which ticked all the boxes with an initiative that was collaborative with a unique use of artificial intelligence. The judges thought the proposition had legs with a wider cross sell in the market.

Silver: Peppercorn

Best Use of Technology for Customer Experience

AIOI Nissay Dowa
AXA Retail
Davies & esure
Engage Solutions Group
FloodFlash
HUG HUB
Kroll
Marsh

Gold: FloodFlash
Citation: The winning entry impressed the judges by having a significant impact on customers with an innovative solution that allows for very quick settlements.

Silver: Davies & esure
Bronze: HUG HUB

Best Use of Technology for Customer Experience – Claims (Insurer/MGA)

FloodFlash
Lloyd’s and Vitesse
Peachy
Zurich Insurance Company
Zurich Insurance UK & CoreLogic

Gold: FloodFlash
Citation: The judges agreed that the winner’s innovative use of technology was helping to solve a growing problem. The ability to listen to feedback and enhance the product was a genuine strength.

Silver: Lloyd’s and Vitesse
Bronze: Peachy

Fraud Technology Solution of the Year

Clearspeed
DWF Law LLP
HF (Car Wash)
HF (HOLT)
Quantexa
Sedgwick
Zurich Insurance (Real-time Fraud Detection)
Zurich Insurance (ZODIAC)

Gold: Quantexa
Citation: The winner identified an underinvested area of systemic collusion fraud within organisations. Their innovative approach to harnessing data technology to address it, aligned to their investment in client education through their academy programme, secured the Gold.

Silver: Clearspeed
Bronze: Zurich Insurance (ZODIAC)

Insurer/MGA Innovator of the Year

AXA Retail
Peppercorn
Tapoly

Gold: AXA Retail
Citation: The judges were impressed with the winner’s compelling presentation that highlighted how they are taking a very traditional market forward through innovation and customer feedback. The judges were particularly impressed by the investment in branding and growth over a short period of time, and the engagement with customers to evolve and constantly find ways to improve the model

Risk Management Technology of the Year

Balkerne
CFC
Coalition
Gallagher & Osprey Partnership
KYND
Matrix iQ
NIG
Zego

Gold: Coalition
Citation: The judges were particularly impressed by the winner’s inclusive approach, granting access to all users rather than just their own customers, catering to a broader audience of SMEs and larger corporations. By adopting this approach, Coalition showcased a strategic understanding of user engagement, ultimately contributing to their victory. In essence, the winning formula combined broad appeal with a solid grasp of prevention strategies.

Silver: Balkerne
Bronze: CFC

Technology Innovation of the Year – Claims Management

HF (HARP)
HF (HOLLY)
Likewize
SBS

Gold: SBS
Citation: The winner used impressive integration of technologies to create a solution that removes barriers to customer engagement.

Technology Innovation of the Year – Insurer/MGA

CFC
Farmsure
FloodFlash
INSHUR
Lloyd’s and Vitesse
Peachy
SO-SURE

Gold: INSHUR
Citation: Inshur really thought about how to join up partners in an innovative manner with the proposition representing a revolution in insurance that could “change the game” by solving complex, technical issues.

Silver: FloodFlash
Bronze: SO-SURE

Technology Partner of the Year

AKUR8
LexisNexis Risk Solutions
Percayso Inform
Phinsys
VIPR Solutions

Gold: Percayso Inform
Citation: Having been impressed by their demo, the judges awarded the Gold to Percayso Inform. Their Vehicle Intelligence proposition showed tangible benefits for both the insurer and customers, and the technology was visually exciting for users.

Silver: Phinsys
Bronze: VIPR Solutions

Technology Partner of the Year – Claims

Aviva and DWF Law LLP
CoreLogic & Zurich Insurance UK
Kennedys IQ and The AA
McKenzie Intelligence Services
Weightmans LLP

Gold: CoreLogic & Zurich Insurance UK
Citation: The winner created a proposition that allowed claims to be dealt with more fairly and paid out faster. The judges agreed that it created a consistent decision-making process and helped customers to a speedy settlement while operating at an impressive scale.

Silver: McKenzie Intelligence Services
Bronze: Kennedys IQ and The AA

Best Insurer Extranet

AIG eXtra
Aviva Fast-Trade
Zurich Online

Gold: Aviva Fast-Trade
Citation: A thorough and detailed presentation that showcased the high level of service provided to brokers in a variety of ways. The judges were impressed by Aviva’s consistently high performance in the Insurance Times Etrading Survey, their ability to take on feedback to transform user navigation, the quality of questions, the user interface and the overall simplicity of the platform.

Best MGA for Broker Service

MPR Underwriting
Prestige Underwriting
Renovation Underwriting

Gold: MPR Underwriting
Citation: A thorough and detailed presentation that showed how MPR is addressing gaps in the market. Judges were impressed with the emphasis on high levels of service ensuring brokers can establish a long term relationship with key decision makers who are accessible throughout the product journey. Consistently high service levels, always responsive and acting upon feedback received from brokers.

Best Use of AI – Tech Supplier

AKUR8
Concirrus
EvolutionIQ
Solera | Audatex
VisionTrack

Gold: VisionTrack
Citation: The winner explained very clearly how AI has had a real impact on improving the video telematics solution which has delivered huge benefits for the insured and for wider road safety.

Silver: Solera | Audatex
Bronze: AKUR8

Best Use of Technology for Customer Experience – Claims

EIP Limited
Likewize
RightIndem
SBS
Sedgwick
Sentiance
Trakm8

Gold: RightIndem
Citation: The judges loved this standout and well-planned presentation. The proposition reduced indemnity and operational costs, as well as improving the claims handling process and shortening the lifecycle of claims efficiency.

Silver: Sedgwick
Bronze: SBS

Data Analytics Excellence Awards

Concirrus
DWF Law LLP
LexisNexis Risk Solutions (Vehicle Build)
LexisNexis Risk Solutions (Broker Intelligence)
Marsh
Mulberry Risk
VIPR Solutions

Gold: Concirrus
Citation: Concirrus clinched victory by expertly delivering their arguments and showcasing a clear understanding of their position in the market. Their thorough and well-organized display of compelling evidence solidified their stance and ultimately secured the win.

Silver: LexisNexis Risk Solutions (Vehicle Build)
Bronze: Mulberry Risk

Insurance Startup Award

Arma Karma
hubb
Insurance DataLab
Peachy
Peppercorn
Rnwl

Gold: hubb
Citation: Hubb utilised a combination of cutting-edge technology and human interfacing to drive efficiencies, while remaining truly innovative and delivering tangible business benefits.

Silver: Peachy
Bronze: Arma Karma

Internet of Things Breakthrough Award

DWF Law LLP
FloodFlash
VisionTrack

Gold: VisionTrack
Citation: The judges agreed that VisionTrack’s Nara product brings together cutting-edge technology to provide accurate insights and help drivers avoid collisions.

Technology Champion of the Year

Darren Bex, Peachy
Ed Gaze, Innovative Risk Labs
Laura Horrocks, Sedgwick UK
Chris Kenning, Stubben Edge
Graeme Newman, CFC
Marco Perestrelo, esure Group
Nigel Walsh, Google

Gold: Ed Gaze, Innovative Risk Labs
Citation: A man on a mission, Ed’s genuine passion for innovation and insurtech has helped to solve many of the challenges that insurtechs and startups face in the insurance market, such as funding woes, connecting to key people, access to brokers and the issue of licencing.

Nominated for a second year running for this prestigious award, Ed is without doubt one of the industry’s shining lights and continues to stand out from the crowd.

Technology Innovation of the Year – Consultancy

Bravo Networks
CLSQ
Kroll
LCP

Gold: CLSQ
Citation: The winner’s enthusiasm was plain to see, bringing together hundreds of datasets and billions of lines of data to create an excellent visualisation solution that brought cost efficiencies and improvements for customers.

Technology Innovation of the Year – Tech Supplier

Broker Insights Ltd
Cytora
Ignite
McKenzie Intelligence Services
Novidea
REDTAIL Telematics
VisionTrack

Gold: Broker Insights Ltd
Citation: The judges were impressed with Broker Insights’ Vision platform, demonstrating clear evidence of development compared to its previous version. The upgraded platform is ingenuitive and provides insightful data that adds efficiency to the entire value chain – benefitting the whole insurance market, not just brokers.

Silver: McKenzie Intelligence Services
Bronze: VisionTrack

Technology Partner of the Year – Automation

Broker Insights Ltd
GT Motive
INSTANDA alongside Farmsure
INSTANDA alongside Moonrock
IS2 together with Markel
SchemeServe

Gold: INSTANDA alongside Moonrock
Citation: The genuine passion, respect and mutual affection between Moonrock and INSTANDA was truly infectious. It was clear to the judges that the two businesses are completely invested in taking their partnership forward. It was equally clear that the benefits of the INSTANDA solution have made a dramatic difference to Moonrock’s business.

Silver: Broker Insights Ltd
Bronze: IS2 together with Markel