Elaine has spent her whole career in the world of insurance claims working for both small and large insurers, personal lines and commercial, direct and reinsurance. In 2010, Elaine founded a management consultancy business focused on the delivery of excellence claims service. Belvedere Mead also provides claims handling and quality assurance audits for insurers and cover-holders.
She has always been a keen proponent of getting technology to improve the world of work but even in today’s digital economy the pace of change can be slow and seen as a hinderance to the “proper job.
Elaine has also founded an Insurtech Start Up with the aim of improving the communication channels for Multi-Party Complex speciality Claims with the development of a new communications hub known as ‘Simplify Claims’.
She is also a Liveryman of the Worshipful of Insurers and a past examiner of the CII.