Gold: Romero Group
Citation: Romero Group has taken a refreshing and innovative approach towards implementing a diversity and inclusion strategy at scale with a significant focus on high employee engagement.

Silver: RPC

Bronze: ISC Group

Gold: AIG
Citation: Winning gold is AIG for its 360-approach to its apprenticeship programme. The judges were particularly impressed by the programme’s wellness and wellbeing aspect, in addition to the firm’s inclusive culture and acknowledgement that one size does not fit all.

Silver: Crawford & Company

Gold: Samsara
Citation: The judges liked the real-time coaching aspect of Samsara’s proposition, which also showcases real and tangible benefits for the customer, has impressive market penetration and addresses privacy issues too.

Silver: CFC

Bronze: LCP

Gold: Addresscloud
Citation: The judges had never seen anything like this entry, it was unique, putting the policyholder at the centre and demonstrating true customer service.

Silver: Sentiance

Bronze: Ignite & Wrapper

Gold: Quantexa
Citation: The sheer scale of Quantexa and what it has been able to do is really impressive. The volume of claims it touches is unbelievable and the proposition as a whole is wide ranging – it goes wider than just the insurance industry to be used globally and in sectors such as banking too.

Silver: Covéa Insurance

Bronze: Horwich Farrelly

Gold: WeatherNet
Citation: The winner wowed the judges with a technical solution that provides highly localised, accurate and real time weather data resulting in major benefits for customers and insurers alike.

Silver: AICL (Saga Group) & CoreLogic

Bronze: AXA

Gold: Flock
Citation: The judges were impressed with how the winner has created a novel solution that has delivered impressive results in a sector that is traditionally difficult for underwriters to operate in. At the same time, the judges admired the focus on delivering benefits to the end customer in a market that has experienced a marked change in behaviours in recent years.

Silver: Aviva

Bronze: CFC

Gold: Ageas
Citation: The judges found it particularly difficult to pick a winner in this category as every finalist had a powerful story to tell but the gold award goes to the entry that was able to very clearly demonstrate how its bespoke in-house programme is having such a transformative impact with a significant increase in the number of women employed in senior management positions.

Silver: Allianz Holdings

Bronze: Covéa Insurance

Gold: Nuvalaw in joint venture with Trust Arbitration
Citation: NuvaLaw’s results spoke for themselves and the team had clearly done a great job listening and collaborating with other people. The solution led to an impressive, measurable outcome for their clients – innovating their way to speedier and lower-cost claims settlements.

Silver: DWF Law LLP

Gold: Arma Karma
Citation: We’re recognising a really impressive 360-degree marketing effort, not just a communications campaign. Arma Karma has rethought and reconfigured home contents insurance to make it relevant and meaningful to an 18-30 target audience who find it easy to reject conventional propositions. They then told the story through a well-targeted, highly visible influencer campaign mainly using TikTok.

Silver: MORE THAN

Bronze: Policy Expert

Gold: NBS Underwriting
Citation: The judges were impressed with the way the winner adapted to a number of challenging situations, describing them as the standout performer of the category as they remained focused on customer service while reacting to changing market conditions.

Silver: FloodFlash

Bronze: Camberford Underwriting