We’re delighted to announce the winners of the 2022 Claims Excellence Awards, revealed on the evening of Thursday 26 May at Kensington’s Royal Garden Hotel by comedian, actress and writer, Lucy Porter. 

Attended by  senior decision makers, influencers and the cream of the sector, this was the first in-person Claims Awards since May 2019 and it’s safe to say that a very good time was had by all! 

Designed to reward excellence across claims products and services, fraud detection, credit hire and staff training, this vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service and there was much to celebrate.

Speaking at the opening of the event, Insurance Times News Editor, Yiannis Kotoulas said: “Very often, claims are the vital touchpoint between insurance professionals and their customers – when policy holders see what they have actually paid for and the support the insurance industry can provide during a time of vulnerability and stress. This is why service and product innovation and quality within the UKGI landscape is so important and worthy of recognition,”

Many congratulations and a big well done to all the 2022 finalists and winners.