Welcome to the Claims Excellence Awards 2022

These awards are designed to recognise and reward excellence across claims – the companies, teams and individuals who have direct contact with customers in their hour of need. This vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service and there is much to celebrate.

Entries have now closed and the 2022 finalists have been announced. The winners will be revealed at the awards ceremony on the evening of Thursday 26 May at the Royal Garden Hotel, bringing together senior decision makers, influencers and the cream of the sector – for the first time in 2 years.

Tables are now on sale – so don’t miss out, book your place and join us to celebrate the crème de la crème in Claims.

Winners announced on 26 May

Dates for your diary

10 March | Entry deadline
31 March | Finalists announced
26 April | Judging day
26 May | Awards Ceremony

Book Your Table

Winners of the 2022 awards will be presented at the awards ceremony and dinner on 26th May at the stylish Royal Garden Hotel in Kensington, London. The evening is a great opportunity to entertain clients, recognise the hard work of your team, and network with the cream of the industry!


Table of 12: £5,668
Table of 10: £4,858

More info


Table of 12: £4,724
Table of 10: £4,048

More info

Half tables

6 seats: £3,251
5 seats: £2,786

More info


We have a limited number of individual and start-up rate tickets available.  To apply for one of these places please contact events@insurancetimes.co.uk.


Click here to see the full list of judges


Find out more about the benefits of sponsorship and how to get involved

Aisha Roberts
Head of Commercial
020 7618 3408

When, Where & FAQs


Date | 26 May 2022
Venue | Royal Garden Hotel, 2-24 Kensington High St,
London W8 4PT
Time | 19:00 – Midnight
Dress Code | Black Tie


19:00 | Drinks reception
19:45 | Awards presentation & gala dinner
22:30 | After party and cash bar
00:15 | Carriages


Got a question about this year’s awards? See our FAQs section for more information

Contact us

Event Management

Mandy O’Connor
Head of UK Events
020 7618 3470


Aisha Roberts
Head of Commercial
020 7618 3408


Leah Keating
Business Development Manager
020 7618 3434

Ticket Sales

Serena Giampieri
Event Sales Executive
020 7618 3494