Categories

The Tech & Innovation Awards recognise and celebrate exceptional performance across a range of disciplines.  This year there are 17 categories in all, including 2 new offerings.  Of these 12 were open for entry and 5 are nomination only.  A full list of categories can be found below.

Best Customer App »

This category is open to any UK insurance business with a ‘must-download’ app/voice-activation device that is having a positive impact on its target audience.

Entrants should be able to demonstrate that the app has been embraced by the customer and is helping to improve business efficiencies. Evidence of internal KPIs and/or data on customer use will be helpful, but not essential, for judges.

Best Use of AI – New for 2019 »

This category is open to UK insurers, brokers, MGAs and insurance partners adding value via artificial intelligence.

Entrants should be able to demonstrate how artificial intelligence has been utilised in areas such as enhancing customer service, driving marketing initiatives, new product development and/or achieving improvements within their own organisation. Any information/data showing that targets have been met or exceeded, such as internal KPIs, will be considered favourably by judges.

Best Use of Technology for Customer Experience – Claims »

This category is open to UK insurance companies, FCA-regulated brokerages, MGAs and third party providers embracing new technology to make a real difference to their customers’ claims experiences.

Entrants should be able to outline the impact of new systems and processes with facts and figures that evidence success.

Best Use of Technology for Customer Experience »

This category is open to UK insurance companies, FCA-regulated brokerages, MGAs and third party providers embracing new technology to make a real difference to their customers’ experiences.

Entrants should be able to outline the impact of new systems and processes with facts and figures that evidence success.

Data Analytics Excellence Award »

This category is open to UK insurers, brokers, MGAs and insurance partners adding value via data analytics.

Entrants should be able to demonstrate how data analytics have been utilised in areas such as enhancing customer service, driving marketing initiatives and/or achieving improvements within their own organisation. Any information/data showing that targets have been met or exceeded, such as internal KPIs, will be considered favourably by judges.

Fraud Technology Solution of the Year – New for 2019 sponsored by Carpenters Group »

This category is open to UK insurers, brokers, service providers and organisations who have used technology to create a solution to specifically address fraud issues. Those who have worked in partnership on a fraud technology solution can also be entered here.

Judges will be looking for forward-thinking approaches and clear results and will be particularly interested in those that can demonstrate a wide and beneficial impact. While entrants must be able to demonstrate positive results over the last 15 months (since January 2018), the technology itself might have been implemented earlier.

Insurance Start-up of the Year – B2B »

This category is open to all UK B2B start-ups (launched within the last three years) able to demonstrate that they have won over their clients.

Judges will look for concepts and initiatives that have helped B2B clients achieve efficiencies, or improve service to their own customers. Innovation and original business ideas will be looked upon favourably. Client testimonials will also be welcome.

Insurance Start-up of the Year – B2C »

This category is open to all UK B2C start-ups (launched within the last three years) able to demonstrate that they have won over their customers.

Judges will look for evidence of enhanced customer service. Innovation and original business ideas will be looked upon favourably. Customer testimonials will also be looked upon favourably.

Internet of Things Breakthrough Award »

This category is open to UK brokers, insurers or suppliers making a special contribution to the Internet of Things.

Self-driving vehicles, telematics, the connected home and wearable devices across GI/health are continually transforming the insurance landscape. Judges will be particularly interested in entrants who can demonstrate innovation, or those who have had a tangible and lasting impact on their customers.

Risk-Modelling Technology of the Year »

This category is open to UK stand-alone risk modelling firms or risk-modelling units within other companies, such as insurance or reinsurance brokers.

Judges will be looking for creative thinking and innovation in the risk-modelling arena and will be particularly interested to hear from those who have modelled a new risk or developed a new way of helping their clients gain a deeper understanding of their risks.

Technology Innovation of the Year »

This category is open to smart and forward-thinking FCA-regulated brokers and insurers operating in the UK, as well as their technology partners/providers.

Judges will look for evidence of pioneering and compelling technology innovations that have won over customers, enhanced internal working practices or improved business performance. This is about a specific initiative/innovation, launched within the last three years, that can demonstrate positive results and improvement over the last 15 months (since January 2018).

Technology Partner of the Year »

This category is open to UK technology suppliers, consultancies, or other business partners, with a standout, role model approach to the partnership.

Judges will be particularly impressed by those that have successfully worked with a UK insurer, broker or MGA to successfully solve a problem or help them realise new opportunities. The entry must have a testimonial from the insurer, broker or MGA partner.

Nomination only

Best Broker Software Management House »

This category is for UK software house broker management systems that have reached new heights of excellence in Etrading for the broking community.

Please note, this category is not open for entries. Nominees will be selected by the Insurance Times’ editorial team from the results and findings of the ‘Insurance Times Etrading Insight Report’ to create a shortlist of nominees with consistently high service standards. They will be invited to present to a panel of judges who will decide on the winner.  Judges will be looking at how brokers benefit from the software and how the broker system is driving the insurance industry forward.

Best in Digital – Direct to consumer »

This category is for UK insurers, MGAs or brokers with a website/mobile proposition specifically tailored for the consumer.

Please note, this category is not open for entries. Nominees will be selected by the Insurance Times’ editorial team and invited to present to a panel of judges who will decide on the winner.

Best Insurer Extranet »

This category is for UK insurer extranet platforms that have reached new heights of excellence in Etrading for the broking community.

Please note, this category is not open for entries. Nominees will be selected by the Insurance Times’ editorial team from the results and findings of the ‘Insurance Times Etrading Insight Report’. They will be invited to present to a panel of judges who will decide on the winner.

Investor/Corporate Innovator of the Year sponsored by Tällt Ventures »

This category is for UK based companies and VCs that have demonstrated success in launching or scaling Insurtech propositions through financial investment and/or other resources. Judges will expect to see tangible output from the new venture activity and evidence of the impact had on the wiser insurance market.

Please note, this category is not open for entries. Nominees will be selected by the Insurance Times’ editorial team in conjunction with industry experts and invited to present to a panel of judges who will decide on the winner.

Technology Champion of the Year »

This award recognises an outstanding individual who has made a real difference to their customers, or the organisation they work for.

Please note, this category is not open for entries. Nominees will be selected by the Insurance Times’ editorial team but the final decision will rest with the industry. Anyone working in insurance will have the opportunity to cast a vote for the 2019 Technology Champion.

The shortlist will be published on 11th July and voting will be open from 18th July until 15th August.