Tech & Innovation Awards 2018 Winners

We’re delighted to announce the winners for the Insurance Times Tech & Innovation Awards 2018.

Best Customer App
Aviva
Homelyfe
Insure Apps
O2 Drive

Winner: Aviva
The judges said…”This app has a slick interface and a proposition that resonates with the customers”


Best Use of Technology for Customer Experience – B2B
Beazley
Homelyfe
PremFina
Red Apple Group trading as Source Insurance

Winner: PremFina
The judges said…”A one-stop-shop for premium finance offering brokers seamless white label integration with their own platform, whether self-funding or looking for a funding solution. “


Best Use of Technology for Customer Experience – Claims
sponsored by Carpenters Group


Aviva
Collision Management Systems
DOCOsoft
RightIndem
Sedgwick

Winner: RightIndem
The judges said…”The judges praised the way this winning solution matched the claims experience to the day-to-day life of their customers to create a seamless claims journey”


Best Use of Technology for Customer Experience – General
Audatex
Co-op Insurance
Moorhouse Group/constructaquote.com
O2 Drive
rradar

Winner: rradar
The judges said…”Easy to access legal advice enabling SME clients to self-manage liability risks, with the proven ability to reduce claims”


Data Analytics Excellence Award
Adapt Ready
Aviva
DWF LLP
O2 Drive

Winner: O2 Drive
The judges said…”The judges said the winner offered real value to customers with a solution that makes the most of the data already at their disposal.”


Insurance Start-up of the Year – B2B
Adapt Ready
Anorak
Canopy
No Office Walls
Shift Technology

Winner: Canopy
The judges said…”A truly innovative insurance-based solution to issues faced by Generation Rent, solving problems for the entire eco-system of property agents, landlords and the renters themselves. Impressive initial impetus driven by key B2B deals”


Insurance Start-up of the Year – B2C
Canopy
Neos
O2 Drive
Utility Warehouse

Winner: Neos
The judges said…”A comprehensive and integrated approach to safeguarding the home, this smart home insurer provides peace of mind, with sensors and cameras providing real-time access through a mobile phone app. It has seen tremendous growth since its launch and is on track to sell more than 10,000 policies in its first year. “


Internet of Things Breakthrough Award
Collision Management Systems (CMS)
The Floow
VisionTrack

Winner: Collision Management Systems (CMS)
The judges said…”The judges praised the way the winner solved a genuine problem for the market with clever technology that has made rapid progress in a short space of time”


Risk-Modelling Technology of the Year
Analyze Re
Cytora
Sequel Impact
Shift Technology

Winner: Cytora
The judges said…”A product with massive commercial appeal that really solves a problem”


Technology Innovation of the Year
Booking Protect
Medallia
Red Apple Group trading as Red Apple Finance
Safeonline

Winner: Medallia
The judges said…”A well-integrated customer service proposition that is sweet and simple”


Technology Partner of the Year – Motor
Audatex
Collision Management Systems (CMS) & Swiss Re
The Floow

Winner: Collision Management Systems (CMS) & Swiss Re
The judges said…”Providing crash detection and risk management software, this technology partner can help insurer telematics systems process vehicle data in real time, weeding out the inevitable avalanche of false alerts, and resulting in cost savings per collision. Its potential has been demonstrated in partnership with Swiss Re”


Technology Partner of the Year – General
Emergent Network Intelligence & Direct Line Group
Morning Data & Ambant
rradar
Sequel & Agora
Sequel & Vigilis

Winner: Emergent Network Intelligence & Direct Line Group
The judges said…”This fraud detection solution not only identifies fraudulent claims but can also help insurance companies detect fraud within their own ranks, as Direct Line Group discovered, when it applied the system to its own staff”


Technology Champion
Ian Harrison, Direct Line Group
Lukas Oberhuber, Simply Business
David Robertson, Legal & General
Joe Sultana, Applied Systems UK

Winner: David Robertson, Legal & General


Best in Digital – Direct to Consumer
Aviva
Direct Line Group
More Th>n

Winner: Direct Line Group
The judges said…”The judges were impressed with the winner’s innovative, effective and straightforward approach, praising the site as one of the best performing from a user experience point of view – for ease of getting a quote, for online support and for the design of the marketing content”


Best Insurer Extranet
Allianz
Aviva
AXA
Covéa Insurance
NIG

Winner: Allianz
The judges said…”The judges were impressed with the winner’s innovative, effective and easy to use platform which they agreed was one of the best performing from a broker’s user experience point of view – for trading ease, ease of navigation, online support, data analytics, software innovation and customer relationship management tools”


Accelerator/Fund of the Year sponsored by Tällt Ventures


Aviva Ventures
Eos Venture Partners
InsurTech Gateway
Kamet (AXA)
SBC InsurTech London

Winner: SBC InsurTech London
The judges said…”The judges were impressed with the wide range of support this successful accelerator offered, with its huge network of global partners and experienced team providing time, knowledge and more to ensure its start-ups will scale and succeed. To date, the 2018 cohort have secured partnerships with the likes of Microsoft and Airbnb, amongst others”