Lee works closely with clients across the industry to understand their business challenges and deliver solutions for their strategic goals. He has an extensive knowledge of innovation within the sector and industry trends – believing that to be successful, today’s businesses must understand the profiles of their customer, and create products and services to suit a diverse range of needs.
He has more than 20 years of senior management and business process experience, and has a track record of delivering significant improvements in client operational efficiency and financial performance. During his time at ALPS Lee has played a key role in winning substantial pieces of business; including successfully negotiating contracts with insurers, networks and brokers.
Lee is a great advocate of continual staff development and training, leading ALPS to numerous industry awards, which reinforce Lee’s passion and drive for staff growth and improvement, and complement his teach not tell philosophy.