Elaine has spent her whole career in the world of insurance claims working for both small and large insurers, personal lines and commercial, direct and reinsurance. In 2010, Elaine felt a change of direction was needed and left the senior role she held at the ACE Europe / ACE Tempest Re organisation and founded a management consultancy business focused on the delivery of excellence claims service. The company has been successful and grown organically to provide a Management Consultancy, Outsourced Claims Handling, Portfolio Reviews and Audits.
Elaine has also founded an Insurtech Start Up with the aim of improving the communication channels for Multi-Party Complex speciality Claims with the development of a new communications hub known as ‘Simplify Claims’.
She is also a Liveryman of the Worshipful of Insurers and a past examiner of the CII.