Donna is a Director at Carpenters Group, having worked for various law firms in London before joining in 1997 and setting up its specialist Personal Injury department. She was Chair of MASS from 2010-12. During her term, she was closely involved in the formation of AskCUE PI and the implementation of the LASPO legislation. Donna has held a seat on the Insurance Times’ Fraud Charter since its launch in 2010, is a member of the editorial board for Modern Insurance Magazine and she received the Outstanding Achievement award at the 2014 Personal Injury Awards. In 2016 and 2018, Insurance Business UK named her as one of the insurance industry’s Women of Influence. In September 2018, Donna jointly won the Insurance Post Social Media Influencer Award.