Categories

If you work in UK general insurance claims don’t miss out on this opportunity to showcase your achievements, enter the Claims Awards 2019. A full list of categories can be viewed below.

ENTERED

Claims Product Solution of the Year »

This award recognises a product solution that has enhanced and added value to a firm’s claims service.

Entrants must be able to demonstrate positive results over the last 12 months [since January 2018] from an overall strategy that has successfully delivered a stand-out product or initiative.

This category is open to insurer, broker or service provider firms (across personal or commercial lines), that meet the above criteria.

Claims Service Solution of the Year »

This award recognises a service solution that has enhanced and added value to a firm’s claims service.

Entrants must be able to demonstrate positive results over the last 12 months [since January 2018] from an overall strategy that has successfully delivered a stand-out service or initiative.

This category is open to insurer, broker or service provider firms (across personal or commercial lines), that meet the above criteria.

Claims Start up – NEW for 2019 »

This category is open to all Claims start-ups (launched within the last three years) able to demonstrate that they have made a positive impact in the claims space.

Entrants should be able to demonstrate success in putting ideas into action.

Innovation and original business ideas will be looked upon favourably. Customer/client testimonials will also be welcome.

Claims Team of the Year »

This award recognises an outstanding claims team that has worked together to achieve positive outcomes for their organisation and/or customers and can demonstrate real impact.

Entrants must be able to evidence success over the last 12 months [since January 2018].

Customer Care Solution of the Year »

This award recognises companies that go the extra mile to ensure outstanding levels of customer care.

Entrants must be able to evidence success over the last 12 months [since January 2018] from a strategy that has reaped tangible benefits for both their customers and their business as a whole.

This category is open to insurer, broker and service provider firms that meet the criteria above.

Fraud Prevention Solution of the Year »

This award recognises companies that are leading the way in insurance fraud prevention.

Entrants must be able to demonstrate positive results over the last 12 months [since January 2018] from a strategy that has successfully helped to identify and prevent fraudulent applicants and claimants.

This category is open to fraud or claims teams within insurer or broker firms that meet the criteria above.

Legal Partner of the Year »

This award recognises a law firm that has made a demonstrable and positive difference to their insurance business partner/s claims handling, via the provision of stand-out legal services, products or advice.

Entrants must be able to evidence success over the last 12 months [since January 2018].

Third Party Claims Management Team of the Year »

This award recognises any third party claims management team or loss adjustor that has worked together to achieve positive outcomes for their insurer or broker clients that have had a demonstrable impact.

Entrants must be able to evidence success over the last 12 months [since January 2018].

NOMINATED (not open for entry)

Claims Champion of the Year »

This award celebrates an outstanding individual who is making a major contribution to general insurance claims in the UK and a real difference to the lives of their customers.

This category is not open for entries. Nominations can be put forward for consideration by our expert judging panel. Please email events@insurancetimes.co.uk with the name of your nominee and tell us in a couple of paragraphs why you think this person deserves to be the Claims Champion of the Year.

The recipient will be revealed at the Awards Ceremony on 23 May.

Claims Newsmaker of the Year – NEW for 2019 »

The leading insight brand for the UK general insurance market, Insurance Times remains at the heart of the biggest stories shaping our industry. Throughout the year we publish hundreds of stories, provide exclusive news and deliver analysis and context on the ever-changing UK general insurance market. Which of these stories has had the biggest impact on the UK Claims industry throughout 2018?

This category is not open for entries. A shortlist will be put together by the Insurance Times’ editorial team. In the run up to year’s Awards, the industry will be asked to decide and vote for their Newsmaker of the Year.

Commercial Lines Claims Excellence of the Year – NEW for 2019 »

This category is steered by nomination only, nominees will be selected from the results and findings of the ‘Insurance Times Five Star Rating Report – Commercial Lines 2018/19’. to create a shortlist of insurers with consistently high service standards. Judges will be looking for evidence of a new initiative or a well managed claim or series of claims that illustrates how this insurer stands out from its peers. Broker testimonials are welcome.

Personal Lines Claims Excellence of the Year – NEW for 2019 »

This category is steered by nomination only, nominees will be selected from the results and findings of the ‘Insurance Times Five Star Rating Report – Personal Lines 2018/19’ to create a shortlist of insurers with consistently high service standards. Judges will be looking for evidence of a new initiative or a well managed claim, or series of claims that illustrates how the insurer stands out from its peers. Broker testimonials are welcome.

Vehicle Outsourcing Solution of the Year – NEW for 2019 »

This award recognises innovative approaches to delivering a mobility solution to clients while their vehicle is off the road due to a claim.

Entrants must be able to demonstrate positive results over the last 12 months [since January 2018] from an overall strategy that has successfully delivered a stand-out service for clients.

This category is open to insurers, brokers and service providers.

Rehabilitation Solution of the Year – NEW for 2019 »

This award recognises innovative approaches to efficiently delivering high quality care and support services to injured clients.

Entrants must be able to evidence measurable results over the last 12 months [since January 2018].

This category is open to insurers, law firms or rehabilitation service providers.

Entry deadline – 13 March 2019