Welcome to the Claims Excellence Awards 2019

The winners of the Insurance Times Claims Excellence Awards 2019 were revealed at a glittering ceremony on Thursday 23 May, at the Royal Garden Hotel, Kensington, London.

Hosted by comedian Lucy Porter, just under 300 guests came together to recognise and reward outstanding customer service across UK claims.

Saxon East said: “Over the years at these awards we’ve heard so many fantastic stories of people’s heroic efforts in claims – you have stayed up late and over weekends to help customers in flood-stricken communities. You have created and delivered wondrous new technology for claims. And you have helped business people rebuild their lives when their firms have been destroyed by riots, fire and storm weather. You are managing to do this in what is an extremely fast-paced environment. Claims is right at the forefront of disruption.”

Many congratulations to all of the winners who can be viewed here.

And a massive thankyou to our sponsors, WNS Assistance for helping to ensure the evening was such a great success



Find out more about the benefits of sponsorship and how to get involved

Thanks to this year's sponsors

Contact us


Richard Turner
020 7618 3408

Event Management

Mandy O’Connor
020 7618 3470

Table Bookings

Leah Keating
020 7618 3434