Welcome to the Claims Excellence Awards 2018
The winners of the Insurance Times Claims Excellence Awards 2018 were revealed at a glittering ceremony on Thursday 10 May, at the Royal Garden Hotel, Kensington, London.
Hosted by Insurance Times’ Content Director, Saxon East, just under 300 guests came together to recognise and reward outstanding customer service across UK claims.
Saxon East said: “At a time when the FCA’s pricing transparency rules have led to more customer churn, being excellent at claims is a great way to gain loyal customers. Those that are most successful in this brave new world will get the right blend between technology and the human touch, and our finalists have all got that balance just right.”
Many congratulations to all of the winners who can be viewed here
And a massive thank you to our sponsors, Auto Windscreens, Carpenters Group and Crawford & Company for helping to ensure the evening was such a great success.
Find out more about the benefits of sponsorship and how to get involved
Thanks to this year’s sponsors