The Insurance Times Claims Excellence Awards are designed to recognise and reward excellence across claims – the companies, teams and individuals who have direct contact with customers in their hour of need. This vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service, and there is much to celebrate.

Congratulations to our 2021 Finalists – click on the button below to see the full list.  Stage 2 judging will take place on Wednesday 28th April and the overall winners will be revealed at a virtual ceremony on Thursday 27 May – full details will be announced in due course.